Comments on: Contextual Social CRM, an example of Social Contextual Collaboration

Comments on: Contextual Social CRM, an example of Social Contextual Collaboration https://www.workasone.com/collaboration/contextual-social-crm-an-example-of-social-contextual-collaboration/ Technology and Working Together Fri, 20 May 2011 12:11:58 +0000 hourly 1 https://wordpress.org/?v=6.9.4 By: Atul https://www.workasone.com/collaboration/contextual-social-crm-an-example-of-social-contextual-collaboration/#comment-3 Fri, 20 May 2011 12:11:58 +0000 http://workasone.wordpress.com/?p=83#comment-3 This is something i have been wondering about for years … the focus on the sales team with CRM. The C seems to be missing as CRM becomes more and more of a SFA tool.

More benefits to be got from enabling customers to be able to connect with the organization?

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